Johannesburg · Gauteng

An AI receptionist for Johannesburg businesses that cannot answer the phone

Joburg customers shop across Sandton, Randburg, Midrand and the East Rand in the same afternoon. Driving between them means your phone rings unanswered for an hour at a time, and the enquiry does not come back.

R499/month · 14-day trial, no card · Rand prices exclude VAT

What Johannesburg customers do that hurts you

The city's sprawl is the problem. A plumber in Benoni is not going to pop over to Fourways, and a client in Soweto will not wait for a callback while you are stuck on the M1. Add load-shedding, security complex access rules and after-hours building emergencies, and most enquiries land when nobody is at a desk.

Complexes and office parks often need visitor pre-approval, so an assistant that collects the visitor's name, vehicle and arrival time saves a second phone call.

They phone, then message, then move on

One enquiry can arrive by call, WhatsApp and a website form. Without one place to catch them, the same person becomes three unfinished conversations.

They ask before they commit

Price, hours, area, availability. Answer those four clearly and the appointment is half made.

They judge you on the first reply

A reply in seconds reads as a well-run business. A reply tomorrow reads as a business that does not need the work.

Built for Johannesburg businesses

AskZuri is used by trades and contractors, medical and dental practices, salons and spas, estate agencies, professional services, logistics and fleet across South Africa. The questions are different; the gap is the same.

You set your own service area, so the assistant never promises a call-out in Centurion if you do not cover it.

  • Answers your website chat and WhatsApp at the same time, with no queue.
  • Books into your calendar with travel or treatment time between appointments.
  • Checks each enquiry and only wakes you for the ones that are contactable and worth it.
  • Keeps a written record of every conversation, so nothing depends on someone's memory.

Areas we answer for

If your customers are in or around these areas, this is built for you:

Not sure about your area? Ask in the form and we will tell you honestly whether it is a fit.

What it costs in Johannesburg

The price is the same everywhere in South Africa. No per-lead fees, no annual lock-in, no setup fee on the first two plans.

Essentials
R499 /month

Website chat and WhatsApp answered 24/7, leads on your phone, a daily summary. The plan most small businesses start on.

Growth
R1,499 /month

Everything in Essentials plus calendar bookings, quotes, follow-ups, voice notes and a lead inbox with a pipeline.

Pro
R2,999 /month

Everything in Growth plus a real AI phone line on your own number, with a R999 once-off setup.

Rand prices exclude VAT. Every plan starts with a 14-day trial, no card. If AskZuri does not bring you work in 60 days, we keep working free until it does.

Johannesburg questions

Does it work across all of Johannesburg?

Yes. It answers wherever your customers are. You set your travel areas and the assistant will not promise a call-out in an area you do not cover.

Can it handle load-shedding periods?

It runs on Cloudflare's network, not on the power in your building. It keeps answering while your office is dark, and the leads are waiting when you switch back on.

Do I need a Johannesburg phone number?

No. It works on your existing number, your website and WhatsApp. A 010 or 011 number can be added later if you want one.

Is this a call centre?

No. There is no queue and no script reader. It is software that answers with your business's own facts, then hands the lead to you. You keep the relationship.

What if it does not know the answer?

It says so and takes a message, then alerts you. It will not guess. Every conversation is logged so you can see the gaps and fix the facts once.

See it working for a Johannesburg business

Send your website and type of business. We build the receptionist from your own pages and send you the link, usually within one working day.

Or build it yourself in about 30 seconds on the instant demo. No card, no call, no obligation.

No card, no call unless you ask. We use your details to answer you and, if you ticked the box, to send occasional tips. Privacy policy.

AskZuri in other cities