Back pain, a sports injury, a medical-aid question, a reschedule. Patients book with whoever picks up. AskZuri answers, explains your rates and medical-aid process, and fills the gaps in your diary.
R499/month · 14-day trial, no card · Rand prices exclude VAT
It is rarely the quote. It is the hour between the enquiry and the reply. These are the three places it happens most.
A patient in pain phones three practices. The first clear answer gets the appointment.
If nobody explains the rates and the referral rule, the patient waits to "find out" and never calls back.
Every unconfirmed cancellation is a billable hour you cannot refill.
These are the messages that decide whether a physiotherapist gets the job. An assistant that answers them properly is worth more than another advert.
You write it once, in your own words. The assistant never invents a price, a policy or a promise.
What it will not do: it does not give professional advice, does not diagnose, and does not pretend to be a human when asked directly.
A session is often R600 to R1,200, and a course of treatment is six to ten sessions. One recovered patient is a recurring relationship, not a single transaction.
You do not need a marketing budget to fix this. You need the enquiry answered while the customer is still holding the phone.
Website chat, WhatsApp and after-hours enquiries get a real answer immediately, not an auto-reply that says “we'll be in touch”.
Every enquiry is checked and scored. Hot, contactable leads come to your phone with one tap to call or WhatsApp. The rest wait in a daily summary.
Name, number, what they need and permission to reply. One place, not five apps and a notebook.
Most physiotherapists are live within a day. The 14-day trial needs no card, and there is no setup fee on Essentials or Growth.
One price list, no per-lead charges, no annual lock-in.
Website chat and WhatsApp answered 24/7, leads on your phone, a daily summary. The plan most small businesses start on.
Everything in Essentials plus calendar bookings, quotes, follow-ups, voice notes and a lead inbox with a pipeline.
Everything in Growth plus a real AI phone line on your own number, with a R999 once-off setup.
Rand prices exclude VAT. Every plan starts with a 14-day trial, no card. If AskZuri does not bring you work in 60 days, we keep working free until it does.
No. It handles practice questions and bookings, and it can pass on the general safety information you supply — such as what to do in the meantime — word for word. Clinical advice comes from you.
It explains your process and collects the details you need. Claims still go through your practice management system.
Yes, on Growth and Pro it can message your waiting list when a slot frees up. Those are people who asked to hear from you.
Chat data is stored in your own database, access is behind your admin password, and you can export or delete a person's record on request. POPIA applies and the retention tools are built in.
Leave your details and we will build the receptionist from your own website, then send you the link. One working day, no obligation.
Prefer to see the numbers first? Run the free missed-enquiry audit — it shows what slow replies cost at your enquiry volume, and you do not need to sign up to see the result.