For plumbers · South Africa

A burst pipe at 22:40 is a phone call you cannot miss

Your hands are in a ceiling. The phone rings, you cannot answer, and by the time you call back the geyser has been fixed by someone else. AskZuri answers, qualifies the job and sends it to your phone with one tap to call back.

R499/month · 14-day trial, no card · Rand prices exclude VAT

Where plumbers lose the work

It is rarely the quote. It is the hour between the enquiry and the reply. These are the three places it happens most.

Every missed call is a job for the next plumber

Emergency work goes to whoever answers. There is no loyalty in a flooded kitchen.

"How much is the call-out?" is the whole conversation

Answer it clearly and the job is half won. Ignore it and they keep dialling.

You are under a house, not at a desk

Most plumbing enquiries arrive while you are physically unable to pick up. That is not a marketing problem, it is a coverage problem.

What customers actually send

These are the messages that decide whether a plumber gets the job. An assistant that answers them properly is worth more than another advert.

“Geyser is leaking badly, can you come tonight?”
“What is your call-out fee to Constantia?”
“Blocked drain in the kitchen — how much to clear it?”
“Do you do a certificate of compliance for a rental?”
“Can you come Saturday morning, and do you take card?”

What AskZuri knows about your business

You write it once, in your own words. The assistant never invents a price, a policy or a promise.

  • Your call-out fee, travel radius, after-hours rate and which areas you will and will not drive to.
  • Which jobs you take (burst pipes, geysers, blocked drains, COCs) and which you refer away.
  • Your payment terms, card machine, and whether you need photos before quoting.
  • Everything else is escalated to a person, with the customer's details attached.

What it will not do: it does not give professional advice, does not diagnose, and does not pretend to be a human when asked directly.

What is at stake

A call-out and repair is often R800 to R2,500. A geyser replacement is commonly R8,000 to R15,000. One extra job a month pays for the plan several times over — and the emergency work is the best-paid work you get.

You do not need a marketing budget to fix this. You need the enquiry answered while the customer is still holding the phone.

Answers in seconds

Website chat, WhatsApp and after-hours enquiries get a real answer immediately, not an auto-reply that says “we'll be in touch”.

Only the leads worth your time

Every enquiry is checked and scored. Hot, contactable leads come to your phone with one tap to call or WhatsApp. The rest wait in a daily summary.

Written down, every time

Name, number, what they need and permission to reply. One place, not five apps and a notebook.

How it works

  1. See it on your own business. The free demo is built from your website in about 30 seconds. No card, no call.
  2. Check the answers. We load your services, prices, hours and rules, and you correct anything that is wrong.
  3. Switch it on. It answers your website chat and WhatsApp, books into your calendar, and sends the leads to your phone.

Most plumbers are live within a day. The 14-day trial needs no card, and there is no setup fee on Essentials or Growth.

What it costs

One price list, no per-lead charges, no annual lock-in.

Essentials
R499 /month

Website chat and WhatsApp answered 24/7, leads on your phone, a daily summary. The plan most small businesses start on.

Growth
R1,499 /month

Everything in Essentials plus calendar bookings, quotes, follow-ups, voice notes and a lead inbox with a pipeline.

Pro
R2,999 /month

Everything in Growth plus a real AI phone line on your own number, with a R999 once-off setup.

Rand prices exclude VAT. Every plan starts with a 14-day trial, no card. If AskZuri does not bring you work in 60 days, we keep working free until it does.

Questions plumbers ask

Can it quote a job?

It can give your call-out fee and your usual price ranges, exactly as you set them. For anything that needs eyes on the job it takes the details, asks for photos on WhatsApp, and books a site visit.

Will it wake me at 2am?

Only if you ask it to. You choose which jobs count as emergencies and where they go — a call, a WhatsApp, or a Telegram alert. Everything else waits for your morning summary.

I work alone. Is this overkill?

It is the opposite. A one-person plumbing business loses the most from missed calls, because there is nobody else to answer while you work.

Does it replace my phone number?

No. It sits on your website chat and WhatsApp first, and can answer your landline as an add-on. Your number stays yours.

Get the demo for your plumber business

Leave your details and we will build the receptionist from your own website, then send you the link. One working day, no obligation.

Prefer to see the numbers first? Run the free missed-enquiry audit — it shows what slow replies cost at your enquiry volume, and you do not need to sign up to see the result.

No card, no call unless you ask. We use your details to answer you and, if you ticked the box, to send occasional tips. Privacy policy.

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