For vets · South Africa

An worried pet owner will not wait for a callback

A dog that ate something, a cat that stopped eating, a vaccination due, a question about after-hours fees. The first practice to answer gets the client, often for the animal's whole life.

R499/month · 14-day trial, no card · Rand prices exclude VAT

Where vets lose the work

It is rarely the quote. It is the hour between the enquiry and the reply. These are the three places it happens most.

Emergency calls need an immediate, scripted answer

The owner is panicking. Your exact emergency instructions, said immediately, are worth more than any hold music.

Price anxiety delays care

Owners often assume a vet visit is unaffordable. A clear consultation fee removes that block.

Vaccination reminders are pure revenue

The client who is reminded books. The one who is not, forgets until the animal is ill.

What customers actually send

These are the messages that decide whether a vet gets the job. An assistant that answers them properly is worth more than another advert.

“My dog ate rat poison about an hour ago — what do I do?”
“Are you open now? It is an emergency.”
“How much is a consultation and the annual vaccinations?”
“Do you do house calls for a cat that hates the carrier?”
“Can I get repeat food for renal diet without an appointment?”

What AskZuri knows about your business

You write it once, in your own words. The assistant never invents a price, a policy or a promise.

  • Your consultation fee, after-hours surcharge, vaccination schedule and emergency wording.
  • Which products and diets you stock, and your repeat-prescription rule.
  • When to escalate: suspected poisoning, breathing difficulty, bleeding, trauma — straight to your emergency line.
  • Everything else is escalated to a person, with the customer's details attached.

What it will not do: it does not give professional advice, does not diagnose, and does not pretend to be a human when asked directly.

What is at stake

A consultation is often R600 to R1,200; a procedure or hospital stay is many times that. A vaccinated, well-cared-for pet is a client for a decade.

You do not need a marketing budget to fix this. You need the enquiry answered while the customer is still holding the phone.

Answers in seconds

Website chat, WhatsApp and after-hours enquiries get a real answer immediately, not an auto-reply that says “we'll be in touch”.

Only the leads worth your time

Every enquiry is checked and scored. Hot, contactable leads come to your phone with one tap to call or WhatsApp. The rest wait in a daily summary.

Written down, every time

Name, number, what they need and permission to reply. One place, not five apps and a notebook.

How it works

  1. See it on your own business. The free demo is built from your website in about 30 seconds. No card, no call.
  2. Check the answers. We load your services, prices, hours and rules, and you correct anything that is wrong.
  3. Switch it on. It answers your website chat and WhatsApp, books into your calendar, and sends the leads to your phone.

Most vets are live within a day. The 14-day trial needs no card, and there is no setup fee on Essentials or Growth.

What it costs

One price list, no per-lead charges, no annual lock-in.

Essentials
R499 /month

Website chat and WhatsApp answered 24/7, leads on your phone, a daily summary. The plan most small businesses start on.

Growth
R1,499 /month

Everything in Essentials plus calendar bookings, quotes, follow-ups, voice notes and a lead inbox with a pipeline.

Pro
R2,999 /month

Everything in Growth plus a real AI phone line on your own number, with a R999 once-off setup.

Rand prices exclude VAT. Every plan starts with a 14-day trial, no card. If AskZuri does not bring you work in 60 days, we keep working free until it does.

Questions vets ask

Can it tell an owner what to do in an emergency?

It gives the exact wording you approve and escalates immediately. It never improvises treatment advice. For poison cases it can point the owner to the poisons information line you nominate.

Does it handle prescription repeats?

It takes the request and the animal's details, then routes it to your team for approval. It does not dispense anything on its own.

Can it send vaccination reminders?

Yes, to clients who opted in, with a booking link. Reminders are capped so nobody is nagged.

We already have practice software.

It sits in front of it. It books, answers and captures; your practice system stays the record. AskZuri can also post leads into a webhook or CRM that system supports.

Get the demo for your vet business

Leave your details and we will build the receptionist from your own website, then send you the link. One working day, no obligation.

Prefer to see the numbers first? Run the free missed-enquiry audit — it shows what slow replies cost at your enquiry volume, and you do not need to sign up to see the result.

No card, no call unless you ask. We use your details to answer you and, if you ticked the box, to send occasional tips. Privacy policy.

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